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Customer churn doesn’t discriminate. Regardless of company size or sector, the rate at which an organisation loses business, subscribers or recurring revenue matters. In fact, it matters a lot. Customer churn rates have a direct impact on important metrics such as customer lifetime value (CLV) and monthly recurring revenue (MRR) – not to mention your […]
In January 2018, the second Payments Services Directive (PSD2) introduced new requirements for authenticating online payments. Known as Strong Customer Authentication, the changes are expected to be rolled out throughout 2020 and 2021 across the European Economic Area (EEA). In this short guide we’ll talk you through the new Strong Customer Authentication (SCA) rules. Learn […]
In the world of payments, it’s true that nothing stays the same for long. Innovations in technology, increasing customer demands and complying with new regulatory requirements keep merchants and those who accept and process payments firmly on their toes. To help you succeed in this payment dance, the Direct Debit specialists at FastPay Ltd have […]
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