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Why use a Bureau Service

You have your own Service User Number (SUN)

You want to receive your money on the collection day

You want low set-up costs and fees.

The FastPay Bureau Service Makes It Easy

FastPay’s Bureau Service is significantly cheaper than handling your own Bacs payments in-house:

Let FastPay make it easy while you focus on developing your business instead of wasting precious time and resources chasing money.

Once you’ve provided FastPay with your own personalised Service User Number (SUN), you’ll be set up and ready to go within just 24 hours: we are quick.

We’ll start processing your Direct Debits and Credits instantly while remaining completely invisible to your customers: we are efficient.

Collected funds go straight into your account without having to sit in a client trust account until they are cleared: we are time-effective.

Our Bureau Service fees start at just 3p per collection: we are cost-effective.

Direct Debit Bureau Benefits include:

No Annual Fees

Transparent Pricing

Enjoy a clear pricing structure with fees from as low as 3p per collection

No Annual Fees

Build Your Brand

Your name and branding on all documents. FastPay will always be invisible to your customers

No Annual Fees

Help Your Turnover Thrive

Free up your time and concentrate on growing your business by letting us manage your Direct Debits

Managed Service FAQs

FastPay’s Bureau Service is significantly cheaper than handling your own Bacs payments in-house:

  • No need to buy expensive Bacs software and the ongoing support, licensing and upgrade fees
  • No need to apply to your bank as a Direct Submitter and pay their high fees
  • No need to pay dedicated staff to manage your Bacs processing

Let FastPay make it easy while you focus on developing your business instead of wasting precious time and resources chasing money.

Once you’ve provided FastPay with your own personalised Service User Number (SUN), you’ll be set up and ready to go within just 24 hours: we are quick.

We’ll start processing your Direct Debits and Credits instantly while remaining completely invisible to your customers: we are efficient.

Collected funds go straight into your account without having to sit in a client trust account until they are cleared: we are time-effective.

Our Bureau Service fees start at just 3p per collection: we are cost-effective.

  1. You apply for a SUN from your bank
  2. Your bank links your SUN to our Bureau number
  3. We provide all the branded templates and documentation you need
  4. We prepare and submit all your Bacs AUDDIS collection and payment files
  5. We instruct Bacs to process them on your preferred date
  6. Bacs directly transfer Direct Debit collections from your customer’s bank account into your business account on the same day
  7. Bacs directly transfer Direct Credit payments from your business account into your payee’s account on the same day
  8. You check your business account and are reassured that credits and debits are all in order

The FastPay Bureau Service is for businesses who can obtain their own SUN from their bank.

As part of the corporate sector, you can apply for your own bank-sponsored SUN as an indirect submitter: simply inform your bank that you will be using FastPay as your Bacs Bureau.

The process – which we are happy to advise on – is much quicker and cheaper than applying as a direct submitter. And as a Bureau Service client, all funds are directly transferred from your customers’ accounts to yours without sitting in a client trust account until they are cleared.

No SUN? There’s more direct debit solutions available.

  • All the necessary templates and documents to run your scheme including a personalised Direct Debit Mandate in both paper and online form
  • Full access to your Bacs reports directly from their website using your unique username and password to stay up-to-date with bounces and cancellations
  • Fully integrated, professionally-designed and Bacs-approved paperless sign-up pages if you want to accept Direct Debit instructions online
  • Guidance notes and a Bacs-approved script if you prefer to take instructions over the phone
  • Cutting edge, market-leading software that is always up-to-date with changes to Bacs or banking legislation
  • The option to link your software with ours, using our advanced API or other software integrations.
  • Friendly and knowledgeable staff always on hand with free lifetime email and phone support
  • Full database management with collections history reports available your FastPay online account or API
  • Professionally-written Bacs-approved letters on your company letterhead to customers with any Direct Debit or Direct Credit issues

Latest News

Welcome To The Brand New FastPay Website!

The new FastPay website has landed and we are over the moon with the finished result! Consisting of an array of improvements and additional features, the new FastPay website, designed and developed by The Hatch, is sure to enhance the […]

FastPay is Now Cyber Essentials Certified

At FastPay, we are a BACS-approved bureau with all payments covered by the Direct Debit Guarantee. FastPay understands the importance of robust cyber security while managing your company’s payments. As part of FastPay’s ongoing security strategy, the team is pleased […]

Key Tax Year Dates for Small Business 2021/22

The UK 2021/22 tax year is upon us and small businesses need to be aware of upcoming important tax dates. No need to panic, at FastPay we want to help get you up to speed – giving you one less […]

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