Fully Branded Service

Your business name appears on your customers’ bank statements alongside your collections.

Fast Set-Up

Quick and efficient, we can get you up and running within 24 hours.

Software Integration

Seamless integration with accounting packages including Xero and Sage.

See all benefits

Making Direct Debit Management Easy

Our personal, affordable service is the simple solution to managing your Direct Debit collections. No need to set up your own expensive scheme, no need to get approval from your bank.

Let FastPay make it easy while you focus on developing your business instead of wasting precious time and resources chasing money.

FastPay will get you up and running within just 24 hours: we are quick.

FastPay will assign you a fully-branded Service User Number (SUN) so your company name will appear on all bank statements: we are personal.

FastPay will charge you a flat fee per collection: we are affordable

FastPay will process all payments on your preferred date: we are flexible.

FastPay will inform you of any bounced or cancelled Direct Debits as soon as they occur: we are informative.

FastPay will immediately transfer cleared funds to your account: we are efficient.

FastPay will provide branded paper mandates or help set up an online scheme for your customers: we are adaptable.

Who’s It For?

The FastPay Managed Service is perfect for sole traders, SMEs, charities, limited companies, partnerships and all organisations who regularly collect payments from customers.

The convenience of outsourcing this time-consuming job will give you peace of mind that all recurring fees, service charges, rents or donations are being taken care of.

Ready to move forward?

Fields marked with an * are required

Key Benefits of BACS Facilities Management

No Monthly or Annual Fees

Just pay a one-off set-up fee and low transaction charges.

Volume-Based Pricing

Bespoke packages. Pay less per transaction when you process more.

Free Proactive Reporting

Stay in the know with comprehensive reports highlighting bounced or cancelled Direct Debits.

Free Amount and Collection Date Amendments

Make the most of Direct Debit’s flexibility at no extra charge.

Free Web Portal Access

Upload submission files and check payment history on our user-friendly portal. Or go fully integrated with seamless API connection.

Flexible Customer Sign-Up

Give customers the option to sign up over the phone, online or using branded paper mandates.

See our Pricing Plans

How Does Managed Direct Debit Work? Seven Simple Steps

Your unique SUN unlocks the power of Direct Debit for your business. With it, you can start to collect regular customer payments efficiently and reliably. Your SUN is also the key to offering a fully branded service: your company details, not ours, will appear on customers’ bank statements. You’ll enjoy brand awareness, transparency and trust.

We provide you with a personalised SUN (Service User Number)

1
Each completed DDI gives you authorisation to start collecting payments. You can expect a set amount on a set date for an agreed period of time. And provided you give your customer advance notice, you can change their payment plan to suit your needs. Not sure what information you need to collect? FastPay can guide you through the process and provide branded Bacs-approved web forms, phone scripts and paper mandates to make the job even simpler.

Your customer completes a Direct Debit instruction form online, over the phone or on a paper mandate

2
Simply upload the details to FastPay, select a collection date and that’s it, job done. Reassured that the payment is under control, you can focus on the everyday demands of your business. FastPay will take care of everything from now on.

You send us their account details, the amounts you wish to debit from your customers and the nominated collection date

3
The payment wheels are now in motion. You can trust FastPay’s experienced experts to oversee each transaction professionally and diligently. And you’ll be freed from time-consuming admin and the awkward job of chasing late payments.

We prepare and submit those details to Bacs for collection and your customer’s account will be debited

4
Your payment has almost reached your bank account. First it needs to be held in a Client Trust Account to meet strict regulations set by Bacs. We take security seriously. Your money is held in a separate account to prevent cross-contamination. And we have a failsafe guarantee with our sponsoring bank thanks to a legally binding indemnity.

The amount will be credited to a Client Trust Account

5
With funds swiftly cleared, your customers’ money will appear in your bank account. You’ll receive the right amount on the right day, as expected. Any issues will be highlighted in reports emailed to you and a comprehensive remittance breakdown. An up-to-date overview to give you complete control.

We pay the money into your bank account once the funds have cleared

6
Payments will reach you on time with minimum admin and maximum efficiency. With money in the bank, you’ll have confidence over cashflow and customer satisfaction.

You check your account and are reassured that payments have been made successfully

7

Managed Direct Debits with FastPay Includes:

All Templates and Documents

All the necessary templates and documents to run your scheme including a personalised Direct Debit Mandate in both paper and online form

Paperless Signups

Fully integrated, professionally-designed and Bacs-approved paperless sign-up pages if you want to accept Direct Debit instructions online

Take Instructions Over The Phone

Guidance notes and a Bacs-approved script if you prefer to take instructions over the phone

Up To Date Software

Cutting edge, market-leading software that is always up-to-date with changes to Bacs or banking legislation

Up To Date Direct Debit Information

Up-to-date information regarding any bounced or cancelled Direct Debits in either pdf, csv or xml format

API Integrations

The option to link your software with ours, using our advanced API or other integrations

Lifetime Support

Friendly and knowledgeable staff always on hand with free lifetime email and phone support

Complete Database Management

Full database management with reports available on your collections history using your online account or API

Professional Letters for Customers with Issues

Professionally-written Bacs-approved letters on your company letterhead to customers with any Direct Debit or Direct Credit issues

Direct Debit Managed Service

Fully Branded Service

Fast Set-Up

Software Integration

Making Direct Debit Management Easy

Who’s It For?

Ready to move forward?

Key Benefits of BACS Facilities Management

No Monthly or Annual Fees

Volume-Based Pricing

Free Proactive Reporting

Free Amount and Collection Date Amendments

Free Web Portal Access

Flexible Customer Sign-Up

How Does Managed Direct Debit Work? Seven Simple Steps

Managed Direct Debits with FastPay Includes:

All Templates and Documents

Paperless Signups

Take Instructions Over The Phone

Up To Date Software

Up To Date Direct Debit Information

API Integrations

Lifetime Support

Complete Database Management

Professional Letters for Customers with Issues

We do it all while you stay in charge

Fully Branded Service

Fast Set-Up

Software Integration

Making Direct Debit Management Easy

Who’s It For?

Ready to move forward?

Key Benefits of BACS Facilities Management

No Monthly or Annual Fees

Volume-Based Pricing

Free Proactive Reporting

Free Amount and Collection Date Amendments

Free Web Portal Access

Flexible Customer Sign-Up

How Does Managed Direct Debit Work? Seven Simple Steps

Managed Direct Debits with FastPay Includes:

All Templates and Documents

Paperless Signups

Take Instructions Over The Phone

Up To Date Software

Up To Date Direct Debit Information

API Integrations

Lifetime Support

Complete Database Management

Professional Letters for Customers with Issues

We do it all while you stay in charge

Subscribe to our newsletter