The amount will be credited to a Client Trust Account

Your payment has almost reached your bank account. First it needs to be held in a Client Trust Account to meet strict regulations set by Bacs. We take security seriously. Your money is held in a separate account to prevent cross-contamination. And we have a failsafe guarantee with our sponsoring bank thanks to a legally binding indemnity.

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Your customer completes a Direct Debit instruction form online, over the phone or on a paper mandate

Each completed DDI gives you authorisation to start collecting payments. You can expect a set amount on a set date for an agreed period of time. And provided you give your customer advance notice, you can change their payment plan to suit your needs. Not sure what information you need to collect? FastPay can guide you through the process and provide branded Bacs-approved web forms, phone scripts and paper mandates to make the job even simpler.

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We provide you with a personalised SUN (Service User Number)

Your unique SUN unlocks the power of Direct Debit for your business. With it, you can start to collect regular customer payments efficiently and reliably. Your SUN is also the key to offering a fully branded service: your company details, not ours, will appear on customers’ bank statements. You’ll enjoy brand awareness, transparency and trust.

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