I’ve been using FastPay to collect direct debits for my dance school for the last few years. They made it very simple for me to set up, I’m provided with excellent support with fast answers to any queries I may have. It is a well-priced serviced that allows me to concentrate on the teaching of my students and the peace of mind that, whilst I am self-employed I can still have the security of a ‘Pay Day’ in effect.
Using this service helps me to make my own business payments regularly and on time. I would recommend FastPay to any business who needs to take control of their income.
I have been very impressed with the professionalism and help extended to our company by FastPay over the last few years. Whenever I have a query or problem they are very quick to respond. They go out of their way to ensure things run smoothly and help achieve a positive outcome. Highly recommended.
I have used FastPay for 2 years now. The start-up process was painless and every month we get the funds deposited on time. I very rarely need to speak with them, but when I do; my question is answered quickly and clearly. I thoroughly recommend the FastPay team to all of my contacts.
Before FastPay, cash flow was a nightmare. We spent so much time chasing up clients who had simply forgotten to pay us, or wanted to delay. We never knew how much income would come in and when. Now we can leave everything to FastPay, and just get on with something more constructive. We get paid, we can plan, and we can grow. Thanks FastPay.
Before we started using FastPay we had customers paying invoices up to 4 months late and drove us crazy chasing them every week. Now we can automatically take payment when issuing invoices. Fast pay gives us control over when we get paid and takes away all those uncomfortable conversations I use to have with end users. FastPay took all the pain out of setting up and managing Direct Debits and the service we’ve had from this has been absolutely fantastic!!
Fastpay has really sped up the turnaround time between invoicing and receiving payment from my customers and as a small business, this has been crucial in the growth of the business. Working on my own and having to chase late payers is extremely time consuming, knowing that my money will be in the bank just a few days after submitting my direct debit form to Fastpay has given me great peace of mind. Late payments were starting to cause irritating cashflow issues, which are now a thing of the past.
I run a music school which provides one to one instrumental tuition and for many years we have billed our students on a school term basis. Rather than continue with this method which confronts students with a large bill to pay three times a year, I decided to look into the possibilty of students paying by Direct Debit on a monthly basis. I found Fastpay’s website was easy to read, understand and user-friendly.
The fees for the service Fastpay provides are clearly displayed and not over complicated as was the case with some of the other companies I considered. When I contacted Fastpay for further information, both by e mail and phone, I received prompt and efficient replies to all my questions. Three months later,I’m happy to say that I am continuing to receive a really good personal and professional service from the Fastpay team and I have recommended them to several other business colleagues. Despite these uncertain times my business continues to grow. Thank you Fastpay
I was looking for a direct debit service that was simple to use and provided a secure and flexible payment option for my customers. Fastpay customer support has been excellent and advice extremely helpful. I wouldn’t hesitate to recommend the service
We were spending many hours each month chasing customers that were late paying their invoices, wasting valuable time and resources that could have been spent in other areas to grow the business. Since we made the decision to start taking payment by direct debit with FastPay we no longer have late payments, which has dramatically improved our cashflow and freed up our time to focus on finding new business. FastPay made it easy to start taking direct debit payments which has really streamlined and sped up our accounts process. It also means we have better relationships with our customers as we’re not having to pursue them for payment and they have less paperwork to process.
Weald IT have been impressed with FastPay from the start. Weald selected from FastPay from one of three companies chosen via an Internet Search having previously found our bank unhelpful and expensive. We found FastPay to be very responsive with clear transparent pricing – and it does what it says on the tin – “Take control of your client’s payments” – and that is a good thing! Weald staff that deal with FastPay say that they are friendly and helpful. We could not ask for more.
CHI Premier relies heavily on the service provided by FastPay as a core function within our own business. The level of customer service received from FastPay has always been exceptional, with staff continually going the extra mile to endeavour customer satisfaction. We would recommend FastPay to other businesses who wish to work with a friendly, efficient and professional company.
Using FastPay Direct Debits has radically changed our business. Before using FastPay obtaining payments from our clients was often time consuming and the processing of payments such as cheques was very inconvenient. Now we know exactly when we will receive our payments into our account with zero hassle and minimal costs. Our clients are also happy because Direct Debits are an easy way for them to keep on top our fees. We would recommend FastPay to any business looking to setup Direct Debit payments with their clients. It’s the fastest, most convenient and hassle free way of bringing order to your cashflow.
DD has been a much greater success than we anticipated and we are really pleased with how simple it is to make the submissions to you, speak to real people etc etc. We’ve also been recommending you to several of our business customers who have been keen to get their own direct debit scheme set up – which was an unexpected response to us sending out DD mandates to our customers!
The take-up for us has been far greater than we had ever hoped but of course this means that we’re pushing boundaries that we hadn’t really taken account of as they seemed irrelevant when we were in the setting up process – so apologies as I am probably asking things that you already answered for me back in January!
FastPay have been a supplier to Apex Networks for over 3 years. We use their Direct Debit collection services across all aspects of our business and find their systems and customer interaction to be very robust. FastPay processes and services are simple to use and have enabled us to make significant savings in credit control. I would have no hesitation in recommending them to others who require Direct Debit collection services.
The amount of time and effort taken up by chasing small amounts of money it made economic sense to offer the Direct Debit option. The FastPay system was very easy to implement for Direct Debit collections. The flowchart was a brilliant tool for a newcomer to this system. Their customer service back up is great and they encourage you throughout your first Direct Debit submission. We started using Direct Debit with new clients but initially giving them the option of Direct Debit or BACS, now we are asking nearly all of clients to fill in a Direct Debit Mandate along with our own Terms & Conditions. We would definitely recommend this method of collecting money.
We had been considering using direct debit collections within our business for several years. We were put off by the idea of having to pay tens of thousands of pounds as a bond, and other complications we were expecting. We have hundreds of regular customers, many of which are ideally suited to DD. We have found Fast Pay to be easy to deal with, efficient and very good value for money. The deposit required was a fraction of what we expected, and the communication we receive is excellent. I wish we had done it much sooner, as it has put us in control of our collections and cashflow.
As a business owner getting the invoices paid on time if at all, is one of the most time consuming and unenjoyable tasks I had to undertake. FastPay has taken that pain away for good, yes it is a big learning curve but it is worth the effort. To see the funds arrive in my account at the end of the month without any hassle, phone calls, letter sending or grief is a real time saver and has helped me spend the time on growing the business rather than just trying to keep it running.
Concirrus looked around the market for a solution for direct debit – our priority was to find a partner that adopted out ethos to ‘make it easy’ for customers to do business with them. We had a requirement to ensure that the process for us was also equally straightforward and commercially attractive. We found that the team at FastPay were very supportive in getting the system up and running and their service has been faultless to date. We can thoroughly recommend them to anyone looking for a direct debit solution.
Since moving to FastPay and transferring our client onto Direct Debits for reoccurring services, our time has been freed up tremendously. We are no longer having to chase monies or cross reference that clients have paid, FastPay do it all. Highly recommended.
Pyecombe Golf Club have utilised FastPay’s services for over 2 years to help with our Direct Debit process. The process is quick, trouble free and clear instructions were provided from the outset.
We have never had any problems with the process and it has certainly helped us improve our offering to our members by utilising monthly payments. FastPay are always prompt with their responses and are always on hand to help with any queries.
We at Piper Group (Holding) Ltd have used your service for the past 12 months or so and have been delighted with the experience. From the original “sign-up” discussions right up to date, you have provided a friendly and “personal” service which exactly matches our needs. We have already recommended you to some of our own clients and have no hesitation in offering an open recommendation. The product is easy to use and substantially more flexible than the offerings from our various bankers. It is also sensibly priced for companies such as ourselves with relatively low transaction volumes. Please feel free to use this as a testimonial.
The team at FastPay didn’t just offer us the best priced package but have ensured we have everything we need to collect customer payments quickly, efficiently and cheaply. Procedures are clear and response times to queries are excellent. I wouldn’t hesitate to recommend FastPay to any SME.
We decided to try to improve cash flow and remove as much of the administration work as possible from our accounts department as it was becoming quite tiresome for them chasing up invoices that hadn’t been paid on time. FastPay was very easy to set up and met very little resistance from our existing client base. Engaging FastPay has provided 3 distinct benefits, 1) Less time spent chasing invoices for payment, 2) Improved cash flow and 3) We have also found a new client’s lack of willingness to go onto direct debit a fairly reliable indicator of lack of cash flow or credit worthiness, Many of those that refuse to go onto direct debit often fail to pay on time manually and a high percentage, compared to those happy to go onto direct debit, end up being terminated and debt collected for non-payment. I would recommend FastPay as an excellent service to boost cash flow, cut down on admin and streamline the collection of client revenues.
We have been a customer of FastPay for just over two years now, during this time we have received an excellent service from the FastPay team. All the staff are friendly, knowledgeable and efficient, what more could you ask for! With the help of the service from FastPay our internal credit control has become far more streamlined and they are an integral part of our procedures within the accounts department. I would recommend FastPay without hesitation.