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Direct Debit Bureau Service

FastPay’s Bureau Service allows you to outsource your company’s Direct Debit and Credit processing without the initial outlay and ongoing support fees for Bacs software.

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Powerful integrations

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Backed by industry standards

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Direct Debit offers:

Improved Cashflow
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Streamlined banking
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Reduced admin costs
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The FastPay Bureau Service Makes It Easy

FastPay’s Bureau Service is significantly cheaper than handling your own Bacs payments in-house:
 

Let FastPay make it easy while you focus on developing your business instead of wasting precious time and resources chasing money.

Once you’ve provided FastPay with your own personalised Service User Number (SUN), you’ll be set up and ready to go within just 24 hours: we are quick.

We’ll start processing your Direct Debits and Credits instantly while remaining completely invisible to your customers: we are efficient.

Collected funds go straight into your account without having to sit in a client trust account until they are cleared: we are time-effective.

Our Bureau Service fees start at just 3p per collection: we are cost-effective.

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Direct Debit Bureau Benefits include:

FastPay offers Facilities Management and Commercial Bureau Direct Debit Services to businesses, charities and partnerships from accountants to estate agents and marketing agencies to milkmen.

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Transparent Pricing

Enjoy a clear pricing structure with fees from as low as 3p per collection
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Build Your Brand

Your name and branding on all documents. FastPay will always be invisible to your customers
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Help Your Turnover Thrive

Free up your time and concentrate on growing your business by letting us manage your Direct Debits
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Bureau Service FAQs

What is a Direct Debit?
FastPay’s Bureau Service is significantly cheaper than handling your own Bacs payments in-house:

  • No need to buy expensive Bacs software and the ongoing support, licensing and upgrade fees
  • No need to apply to your bank as a Direct Submitter and pay their high fees
  • No need to pay dedicated staff to manage your Bacs processing


Let FastPay make it easy while you focus on developing your business instead of wasting precious time and resources chasing money.

Once you’ve provided FastPay with your own personalised Service User Number (SUN), you’ll be set up and ready to go within just 24 hours: we are quick.

We’ll start processing your Direct Debits and Credits instantly while remaining completely invisible to your customers: we are efficient.

Collected funds go straight into your account without having to sit in a client trust account until they are cleared: we are time-effective.

Our Bureau Service fees start at just 3p per collection: we are cost-effective.
Get in touch
How Does It Work? Eight Simple Steps
1. You apply for a SUN from your bank
2. Your bank links your SUN to our Bureau number
3. We provide all the branded templates and documentation you need
4. We prepare and submit all your Bacs AUDDIS collection and payment files
5. We instruct Bacs to process them on your preferred date
6. Bacs directly transfer Direct Debit collections from your customer’s bank account into your business account on the same day
7. Bacs directly transfer Direct Credit payments from your business account into your payee’s account on the same day
8. You check your business account and are reassured that credits and debits are all in order
Get in touch
The FastPay Bureau Service Makes It Easy
FastPay’s Bureau Service is significantly cheaper than handling your own Bacs payments in-house: No need to buy expensive Bacs software and the ongoing support, licensing and upgrade fees No need to apply to your bank as a Direct Submitter and pay their high fees No need to pay dedicated staff to manage your Bacs processing Let FastPay make it easy while you focus on developing your business instead of wasting precious time and resources chasing money. Once you’ve provided FastPay with your own personalised Service User Number (SUN), you’ll be set up and ready to go within just 24 hours: we are quick. We’ll start processing your Direct Debits and Credits instantly while remaining completely invisible to your customers: we are efficient. Collected funds go straight into your account without having to sit in a client trust account until they are cleared: we are time-effective. Our Bureau Service fees start at just 3p per collection: we are cost-effective.
Learn More
How do I set up a Direct Debit?
Setting up a Direct Debit for your customers can be done via one of two ways: by filling in a paper mandate or by completing a paperless application over the phone or online.
Learn More

What our clients say

We have used FastPay LTD for our direct debit collections since our companies inception over 6 years ago. At all times we have found them to be a proactive, dynamic and professional team who deliver on their word.
Phil Little – Managing Director VoIP Phone Systems
Phil Little – Managing Director
Thanks to everyone at Fastpay for your work this year. Have to say we have zero issues with our direct debits and the system works really well.
Richard Guy
Richard Guy
Can I just pass on my thanks to you and your team at Fastpay for your help, support and advice for our recent transfer of our Direct Debits to Fastpay. Your team has been brilliant and helped me and my team through any problems we have come across.
Mick RookerSheffield United FC
Mick Rooker
I know I have been with you a while now and I must say your service is first class.
Mike EveAutomotive Media Systems Ltd Calas
Mike Eve
I have been working with Fastpay over the last 10 years and I cannot congratulate them enough for the smooth and effective way that they run their company. I’ve had loads of questions in the beginning and they were always able to assist in a friendly and professional way. Thank you for making the process easy for us to follow.
Jean GraceNursery Head Office
Jean Grace
I would like to say how impressed I have been with the way our transactions via FastPay have worked. From the download from our membership database (MyCourts) to uploading the files via your portal the system has been simple to use and is highly intuitive. All communications from your selves have been timely and helpful.
Judith PotterEast Grinstead Tennis Squash and Racketball Club
Judith Potter
Lithium Systems Ltd - Fastpay makes my life so much easier and I appreciate your service. All the best to your team for 2021.
Norah VictorsLithium Systems Ltd
Norah Victors
As a business owner, getting the invoices paid on time, if at all, is one of the most time consuming and unenjoyable tasks I had to undertake. FastPay has taken that pain away for good, yes it is a big learning curve but it is worth the effort. To see the funds arrive in my account at the end of the month without any hassle, phone calls, letter sending...
Justine, Operations ManagerLANsALot Ltd
Justine, Operations Manager
I was looking for a direct debit service that was simple to use and provided a secure and flexible payment option for my customers. FastPay customer support has been excellent and their advice is extremely helpful. I wouldn't hesitate to recommend the service.
NatashaEllesys
Natasha
Weald IT have been impressed with FastPay from the start. Weald selected FastPay from one of three companies chosen via an Internet Search having previously found our bank unhelpful and expensive. We found FastPay to be very responsive with clear transparent pricing - and it does what it says on the tin - "Take control of your client's payments" - and that is a good thing...
MikeWeald IT
Mike
FastPay has really sped up the turnaround time between invoicing and receiving payments for my customers and as a small business, this has been crucial in the growth of the business. Working on my own and having to chase late payers is extremely time consuming, knowing that my money will be in the bank just a few days after submitting my direct debit form to FastPay has given me...
Zen, PublisherThe Ashtead & Leatherhead Local Magazine
Zen, Publisher
We were spending many hours each month chasing customers that were late paying their invoices, wasting valuable time and resources that could have been spent in other areas to grow the business. Since we made the decision to start taking payment by direct debit with FastPay, we no longer have late payments, which has dramatically improved our cashflow and freed up our time to focus on finding new business...
Nicole, Accounts DepartmentSkylock Limited
Nicole, Accounts Department
I have been very impressed with the professionalism and help extended to our company by FastPay over the last few years. Whenever I have a query or a problem, they are very quick to respond. They go out of their way to ensure things run smoothly and help achieve a positive outcome. Highly recommended.
SarahSouthern Land Services
Sarah
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