Choose our Bureau Service if:

You already have, or are planning to get, an SUN from your bank

You want to be an indirect submitter to reduce costs

You want to receive your money on the day it’s collected

You want to make payments using your own SUN

Choose our Managed Service if:

You are a sole trader, SME, partnership or organisation that wants to collect payments by Direct Debit

You cannot get an SUN from your bank: we can set one up for you within 24 hours

You want to use Direct Debit to streamline your payment collection process

You want to stay in-the-know with our proactive reporting service

Both our Bureau Service and Managed Service include:

Multiple, branded and Bacs-approved sign-up methods

Online: Fully-integrated, professionally-designed and Bacs-approved paperless sign-up pages if you want to accept Direct Debit instructions online.

Phone: Guidance notes and a Bacs-approved script if you prefer to take instructions over the phone.

Paper: Professionally-designed and Bacs-approved paper mandates

Proactive Reporting System

Stay in-the-know: helpful updates on payments and non-payments.

Respond to issues quickly: same day notification of bounced or cancelled Direct Debits.

Swift notification of any issues including cancellations and bounces

Free phone and email support from a team who cares about you and your company

Full database management with reports available on your collections history using your online account or API

FastPay Direct Debit API: seamlessly integrate your Direct Debit billing system with our bespoke software.

FastPay online account: access a comprehensive dashboard to stay in control of your Direct Debits.

Xero integration: incorporate your Xero account into our processing systems to save time and boost efficiency.

Why Choose a FastPay Direct Debit Solution?

No monthly or annual fees

Flexible Pay As You Go System

Volume discounts available

Low set-up fees

24-hour set-up

Free phone and email support

Personal, friendly service

Branded documents

API integration

Xero integration

Online account

Paper or paperless

Proactive reporting system

Flexible payment dates

Funds transferred quickly

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ADDACS – What’s it All About?

ADDACS stands for Automated Direct Debit Amendment and Cancellation Service and is used by payment service providers to notify service users if amendments are made to a customer’s Direct Debit Instruction (DDI). How does ADDACS work? Using ADDACS advices, any […]

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Phil Little

“We have used FastPay LTD for our direct debit collections since our companies inception over 6 years ago. At all times we have found them to be a proactive, dynamic and professional team who deliver on their word. Their easy to use systems and processes mean that we have rarely had to call on their services except for advice, which has always been both accurate and readily forthcoming When we required urgent help owing to a 3rd party issue, FastPay reacted quickly and pragmatically, going well beyond what we could reasonably expect. Without FastPay, their industry knowledge, contacts, and the amazing team which underpin it, our business would simply not be able to function. I would highly recommend them to any business, and have referred numerous customers and colleagues to them.”

Phil Little – Managing Director – VoIP Phone Systems

Richard Guy

“Thanks to everyone at Fastpay for your work this year. Have to say we have zero issues with our direct debits and the system works really well.”

Richard Guy

Mike Eve

“I know I have been with you a while now and I must say your service is first class.”

Automotive Media Systems Ltd Calas
Mike Eve

Jean Grace

“I have been working with Fastpay over the last 10 years and I cannot congratulate them enough for the smooth and effective way that they run their company. I’ve had loads of questions in the beginning and they were always able to assist in a friendly and professional way. Thank you for making the process easy for us to follow. Thank you Mark, Julian, Jonathan and everyone else at Fastpay for your excellent service over the years. It is a pleasure to work with you all. ”

Nursery Head Office
Jean Grace

Judith Potter

“I would like to say how impressed I have been with the way our transactions via FastPay have worked. From the download from our membership database (MyCourts) to uploading the files via your portal the system has been simple to use and is highly intuitive. All communications from your selves have been timely and helpful.”

East Grinstead Tennis Squash and Racketball Club
Judith Potter

Mick Rooker

“Can I just pass on my thanks to you and your team at Fastpay for your help, support and advice for our recent transfer of our Direct Debits to Fastpay. Your team has been brilliant and helped me and my team through any problems we have come across.”

Sheffield United FC
Mick Rooker

Norah Victors

“Lithium Systems Ltd - Fastpay makes my life so much easier and I appreciate your service. All the best to your team for 2021.”

Lithium Systems Ltd
Norah Victors

Justine

“As a business owner, getting the invoices paid on time, if at all, is one of the most time consuming and unenjoyable tasks I had to undertake. FastPay has taken that pain away for good, yes it is a big learning curve but it is worth the effort. To see the funds arrive in my account at the end of the month without any hassle, phone calls, letter sending...”

LANsALot Ltd
Justine, Operations Manager

Ellesys Natasha

“I was looking for a direct debit service that was simple to use and provided a secure and flexible payment option for my customers. FastPay customer support has been excellent and their advice is extremely helpful. I wouldn't hesitate to recommend the service. ”

Ellesys
Natasha

Which Direct Debit Solution Is Right For Me?

Choose our Bureau Service if:

Choose our Managed Service if:

Direct Debit offers:

Both our Bureau Service and Managed Service include:

Multiple, branded and Bacs-approved sign-up methods

Proactive Reporting System

Full database management with reports available on your collections history using your online account or API

Why Choose a FastPay Direct Debit Solution?

Find your Direct Debit solution in 4 easy steps

Do you already have a SUN from your bank?

Are you a sole trader, SME, partnership or organisation that wants to collect payments by Direct Debit?

Do you want to streamline and reduce costs?

We recommend you use the Bureau Service Fill in your details to discuss the next steps

Latest News

Definition of Sole Trader and being Self Employed – What’s The Difference?

ADDACS – What’s it All About?

How the End of Furlough Will Affect your Payroll

Which Direct Debit Solution Is Right For Me?

Choose our Bureau Service if:

Choose our Managed Service if:

Direct Debit offers:

Both our Bureau Service and Managed Service include:

Multiple, branded and Bacs-approved sign-up methods

Proactive Reporting System

Full database management with reports available on your collections history using your online account or API

Why Choose a FastPay Direct Debit Solution?

Find your Direct Debit solution in 4 easy steps

Do you already have a SUN from your bank?

Are you a sole trader, SME, partnership or organisation that wants to collect payments by Direct Debit?

Do you want to streamline and reduce costs?

We recommend you use the Bureau Service Fill in your details to discuss the next steps

Latest News

Definition of Sole Trader and being Self Employed – What’s The Difference?

ADDACS – What’s it All About?

How the End of Furlough Will Affect your Payroll

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