Bacs-approved Bureau and Bacs Affiliate
Pride ourselves on exceptional customer service
Flexible to our clients’ needs
Fast, easy and affordable
As a well-established Bacs-approved Bureau and Bacs Affiliate, we have substantial experience in arranging Direct Debit schemes and running them professionally. Incorporated in 2008, we have a sterling reputation within the banking industry.
Based in the north-west, we cater for all types of organisations from sole traders to SMEs, partnerships to charities and global corporations too. Every client from the Highlands of Scotland to Jersey gets the same individually-tailored, secure service.
By processing all your collections with minimum input from you, we provide the reassurance that your Direct Debits are in order at all times.
No need to pay excessive bank fees. No need to pay your own staff to complete time-consuming work. No need to worry about your cashflow.
Our experience and expertise make us the first choice for clients including high street banks, national newspapers, the NHS, energy companies and Premier League football clubs.
We pride ourselves on exceptional customer service and being flexible to our clients’ needs – more than 50% of them have been referred by existing, happy customers.
Choose our BACS Facilities Management or Bureau Service and we’ll take care of your Direct Debit management while you and your staff focus on developing your business.
All our services are designed to make your life easier every step of the way:
up and running in 24 hours
with Xero and other billing platforms
Bacs-approved Bureau with a robust reputation
straightforward one-page application form and no bank approval needed for our Managed Service.
free phone and email support from a team who cares about you and your company
clear and concise customer correspondence including mandates and letters provided
low set-up rates, no monthly or annual fees, volume discounts, free Bacs reports and no hidden costs
minimal input required while your cashflow improves
no minimum contract period
customisable with your own unique SUN, your name appears on your customers’ bank statements
swift notification of any issues including cancellations and bounces
Secure 128-bit encrypted dual servers protected by multilayer passwords
Our service is flexible and collaborative – we’ll work with you to find a tailored solution to fit your needs. Our team of experts will act as an extension to your business: you’ll know who you’re talking to. We will listen and advise to help you get the results you want.
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“We have used FastPay LTD for our direct debit collections since our companies inception over 6 years ago. At all times we have found them to be a proactive, dynamic and professional team who deliver on their word. Their easy to use systems and processes mean that we have rarely had to call on their services except for advice, which has always been both accurate and readily forthcoming When we required urgent help owing to a 3rd party issue, FastPay reacted quickly and pragmatically, going well beyond what we could reasonably expect. Without FastPay, their industry knowledge, contacts, and the amazing team which underpin it, our business would simply not be able to function. I would highly recommend them to any business, and have referred numerous customers and colleagues to them.”
Phil Little – Managing Director – VoIP Phone Systems
“Thanks to everyone at Fastpay for your work this year. Have to say we have zero issues with our direct debits and the system works really well.”
“I know I have been with you a while now and I must say your service is first class.”
Automotive Media Systems Ltd Calas
“I have been working with Fastpay over the last 10 years and I cannot congratulate them enough for the smooth and effective way that they run their company. I’ve had loads of questions in the beginning and they were always able to assist in a friendly and professional way. Thank you for making the process easy for us to follow. Thank you Mark, Julian, Jonathan and everyone else at Fastpay for your excellent service over the years. It is a pleasure to work with you all. ”
Nursery Head Office
“I would like to say how impressed I have been with the way our transactions via FastPay have worked. From the download from our membership database (MyCourts) to uploading the files via your portal the system has been simple to use and is highly intuitive. All communications from your selves have been timely and helpful.”
East Grinstead Tennis Squash and Racketball Club
“Can I just pass on my thanks to you and your team at Fastpay for your help, support and advice for our recent transfer of our Direct Debits to Fastpay. Your team has been brilliant and helped me and my team through any problems we have come across.”
Sheffield United FC
“Lithium Systems Ltd - Fastpay makes my life so much easier and I appreciate your service. All the best to your team for 2021.”
Lithium Systems Ltd
“As a business owner, getting the invoices paid on time, if at all, is one of the most time consuming and unenjoyable tasks I had to undertake. FastPay has taken that pain away for good, yes it is a big learning curve but it is worth the effort. To see the funds arrive in my account at the end of the month without any hassle, phone calls, letter sending...”
Justine, Operations Manager
“I was looking for a direct debit service that was simple to use and provided a secure and flexible payment option for my customers. FastPay customer support has been excellent and their advice is extremely helpful. I wouldn't hesitate to recommend the service. ”