Mardon have been in the business for nearly 10 years and started as a small family business. We found that many of our customers needed our recycling equipment to progress their business but were unable to afford an outright purchase, so we decided to rent them out on a monthly basis.
As time went by, our customer base grew and the company evolved, payments became increasingly difficult to track down and keep up to date, and it became apparent that we would need a separate rental company. After discussions we also decided that payment by direct debit would form part of our terms and conditions, as we wanted to overcome the increasing customer debt, and reduce time spend chasing for payment.
We found our own bank most unhelpful, but then we discovered fastpay. Fast Pay helped and advised us every step of the way, and even supplied direct debit mandates with our company logo. The charges were very reasonable, and the procedures fairly straight forward the staff were very helpful and responded very quickly when I was uncertain of anything at the outset. In fact, we were so delighted with the straight forward service that we decided to use the service for our original company, and so set up two fastpay accounts.
We have never looked back and feel strongly that our decision to offer payment by direct debit was the right one, a good 90% of our rental invoices are paid regularly and within the 30 days credit limit, and new customers with no trading history even pay monthly in advance. We are very pleased to be associated with FastPay, and look forward to a long and successful association with them.
I would not hesitate to recommend FastPay to service payments by direct debit from your customers
Well Done Guys!!
