As a telecoms provider it is essential to have a Direct Debiting facility to be able to invoice multiple customers varying sums on a monthly basis. Without it, chasing payment would involve costly resource and negatively impact on our cash flow. Having never required this facility before, when I set up the bank account for UK Telecom Solutions in January of 2012, I wrongly assumed the bank would provide it. However when I met with the bank manager he explained the risks involved and that banks never offer this facility to new businesses.
I contacted FastPay on the recommendation of one of our suppliers. I was expecting a painful, complicated process, but was very pleased to be proved wrong!
The set up was fast and the process was very straightforward. They provided me with simple to follow instructions that covered everything I needed to know. I send over one spread sheet each month with the information they require and the rest happens like clockwork. In the two years I have used FastPay they have never made a mistake and all charges have been exactly as they promised.
FastPay has enabled UK Telecom Solutions to offer a professional Direct Debit solution to our customers. Their attention to detail and professionalism has helped us concentrate on our core business and build a successful company.
I regularly hear other business owners talking about the problems they are having as a result of people not paying on time and I never hesitate in recommending FastPay as the way to eliminate these issues.