Before we introduced a Direct Debit scheme to our recurring service customers, customers were paying by Standing Order, BACS, cheque or online bank transfer. Very often we would have to chase payment for small invoices which was both costly and time consuming. We wanted to automate our recurring income, choose our payment dates and generally make the procedure easier for both our customers and our business. FastPay has helped us to move towards this.
We found FastPay easy to set up, we had plenty of guidance from their staff and once put in place, straightforward to follow as and when submissions need to be processed or new customers need to be added.
FastPay has proved to be the direct debit solution we hoped for and we would definitely recommend it to other businesses such as ours.